Eastward Travel respects your privacy and handles personal information with care. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information we collect

We may collect information you provide directly, including your name, email address, phone number, company name, destination interests, travel preferences, budget, timing, and any project or booking details you include in forms, emails, or direct messages.

We may also collect technical information such as device type, browser type, pages viewed, referral source, approximate location, and basic usage analytics when you browse the website.

2. How we use your information

We use your information to:

• respond to inquiries and messages

• prepare itineraries, proposals, and project estimates

• process bookings, consultations, and purchases

• coordinate with relevant suppliers or service partners when necessary

• improve the website, offers, and customer experience

• send service-related updates or important transactional communications

We may also send occasional marketing communications where permitted by law or where you have chosen to receive them. You may opt out at any time.

3. Legal basis and consent

Where applicable, we process information based on consent, contractual necessity, legitimate business interests, or compliance with legal obligations.

4. Sharing of information

We do not sell your personal information. We may share information with trusted service providers and operational partners only where reasonably necessary to run the website, deliver services, coordinate travel or project work, process payments, manage communications, or comply with legal obligations.

These parties may include hosting providers, analytics providers, payment processors, form tools, email services, and travel suppliers involved in your requested itinerary or booking.

5. Data retention

We retain information only for as long as reasonably necessary for inquiry handling, service delivery, recordkeeping, legal compliance, dispute resolution, or legitimate business operations.

6. Cookies and analytics

This website may use cookies, analytics tools, and similar technologies to understand traffic, measure engagement, and improve site performance. You can control cookies through your browser settings, though some functionality may be affected.

7. International transfers

Because Eastward Travel may work with international suppliers and digital service providers, your information may be processed in jurisdictions outside your home country. Where applicable, we take reasonable steps to ensure appropriate safeguards are in place.

8. Your rights

Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of the personal information we hold about you. You may also have the right to object to certain processing or withdraw consent where consent is the basis for processing.

To make a privacy-related request, contact contact@elliotli.dev.

9. Security

We take reasonable administrative, technical, and organizational measures to protect personal information. However, no website, platform, or transmission method can be guaranteed to be completely secure.

10. Third-party links

This website may contain links to third-party websites, booking tools, payment services, or social platforms. We are not responsible for the privacy practices or content of those third parties.

11. Updates to this policy

We may update this Privacy Policy from time to time to reflect operational, legal, or service changes. The latest version published on this website will apply.

12. Contact

If you have questions about this Privacy Policy or how your information is handled, contact:

Eastward Travel
Suite 1103, 11/F, Wellington Place, 2-8 Wellington Street, Central, Hong Kong
contact@elliotli.dev